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Kendra Schnell’s interest in eyecare was sparked in an unexpected place. She was working as a sales associate at Mike’s Carwash when an optometrist approached her and commented on how her warm personality and natural people skills could shine at an eye clinic. Kendra followed his advice and underwent extensive, hands-on training to become a technician at Indiana Eye Clinic, where she has worked for the past year.
Kendra works closely with patients in coordinating appointments, recording medical histories, explaining the eye exam process and performing pre-testing procedures.
“I love learning about who patients are and seeing their personalities shine through,” Kendra said. “I’m a people person, so this is a perfect job for me.”
Kendra also enjoys collaborating and bonding with fellow staff members.
“Everyone here is so personable and compassionate,” Kendra said. “The doctors are kind, caring and hands-on with us and our patients. All of the IEC members treat each other like family.”
Outside of work, Kendra is building a family of her own. She is in the midst of planning her wedding. She and her fiancée are set to tie the knot this September.
As she’s entering married life, Kendra is happy to work in a place that feels like a second home. And she looks forward to seeing what the future holds for her in and outside of Indiana Eye Clinic.
Nanette Dumm has been thriving in the field of accounting for many years, driven by a fervent desire to work with numbers. In the ’80s, she began carving a career path that led to serving as Accounting & Insurance Manager for Omege Communications, Inc. and Director of Administrative Services for Independent Colleges of Indiana, Inc. Five years ago, she started at Indiana Eye Clinic as a temporary bookkeeper and quickly became a full-time member of the IEC family.
Nanette’s job duties include managing payroll, processing insurance payments and overseeing all financial reports, to name just a few. She’s a vital part of the office, making the constant stream of financial information flow through it as smoothly as possible.
“I love working with numbers and seeing how they interact,” Nanette said. “It’s rewarding to see everything click into place.”
Nanette also enjoys interacting and clicking with co-workers.
“I love all the people I work with,” she said. “Each and every one is unique and interesting.”
Outside of work, Nanette and her husband enjoy sprucing up their house, spending time with friends and playing with their poodles. They have two daughters — Samantha, who lives in Illinois, and Morgan, who lives in Texas. Despite the fact that they’re all grown up now, their girls still keep them busy, and they try to visit them as much as possible.
IEC is like a second family to Nanette, and coming to work always brings a smile to her face.