Tag Archives: employee spotlight
As an Account Services Representative, Pam Chase works closely with insurance providers on behalf of patients to ensure they receive the best coverage and prices for all their vision needs – tests, checkups and procedures. After 18 years with Indiana Eye Clinic, she knows the ins and outs of the complicated health insurance market, and works hard to head off or resolve any conflicts over payments, surgery charges, etc.
Pam was looking for a job closer to home when she applied at IEC in 1999. What she found was a team of close-knit people that has become like family to her.
Pam is known for lighting up every room she’s in with her sense of humor and joy. It’s the sort of attitude you need to have when you have a large family like hers. She and her husband, Bob, have six children, three from each side of the marriage.
“It’s kind of like the Brady Bunch,” she said. “Before we got married, I had three kids of my own and my husband had three kids of his own. Now we have five grandkids and everyone is one big happy family. I love to spend time with my grandchildren.”
Something her coworkers may not know is how much she loves music – listening to it and playing on the piano. And she has other hidden skills.
“I’m a pianist. I love music and I love to read,” she said. “Another one of my hobbies is American Sign Language. I started over 30 years ago because I made some friends at church who happened to be deaf. I took some classes through Vincennes University and caught on quickly. It has become a very helpful skill to have at the office.”
After seven years in the workforce as a sales representative for different organizations, Nathan Gehlhausen decided to go back to school. Coming from a family of physicians, including his own father, Nathan knew he wanted to work in healthcare. It was a burgeoning field with lots of opportunity to help people, something about which he’s passionate.
“I grew up in and around healthcare. It was just a field I felt comfortable and knowledgeable in,” he said. “It will always be a necessity and in demand.”
After earning his bachelor’s degree in business administration from Marian College (now University), he obtained a master’s degree in healthcare administration from Indiana University. He then worked for a local healthcare network with their resident programs and medical research before joining Indiana Eye Clinic as Director of its Ambulatory Surgery Center in May of 2015.
“We have extremely knowledgeable and experienced owners and surgeons and a dedicated staff. We have a lot of highly satisfied patients, which is very rewarding,” Nathan said. “What I do in a nutshell is to make sure the patients have a great experience, the surgeons have a great day, and we maintain a financially viable future for the surgery center.”
Nathan oversees the daily operations of the surgery center which includes planning, organizing, and directing all activities of the facility according to its policies, procedures, philosophy, and objectives. He also ensures the facility meets all related local, state, federal, and accrediting-body rules and regulations.
In his spare time, Nathan enjoys playing sports and exploring the outdoors, especially with his family and 9-year-old son. He participates in soccer, softball, rock climbing, tennis, racquetball, basketball – “I’ll do pretty much anything that is competitive,” he says. Nathan also coaches his son’s soccer team, enjoys live music, cooking, and traveling.