Tag Archives: account services representative
As an Account Services Representative, Pam Chase works closely with insurance providers on behalf of patients to ensure they receive the best coverage and prices for all their vision needs – tests, checkups and procedures. After 18 years with Indiana Eye Clinic, she knows the ins and outs of the complicated health insurance market, and works hard to head off or resolve any conflicts over payments, surgery charges, etc.
Pam was looking for a job closer to home when she applied at IEC in 1999. What she found was a team of close-knit people that has become like family to her.
Pam is known for lighting up every room she’s in with her sense of humor and joy. It’s the sort of attitude you need to have when you have a large family like hers. She and her husband, Bob, have six children, three from each side of the marriage.
“It’s kind of like the Brady Bunch,” she said. “Before we got married, I had three kids of my own and my husband had three kids of his own. Now we have five grandkids and everyone is one big happy family. I love to spend time with my grandchildren.”
Something her coworkers may not know is how much she loves music – listening to it and playing on the piano. And she has other hidden skills.
“I’m a pianist. I love music and I love to read,” she said. “Another one of my hobbies is American Sign Language. I started over 30 years ago because I made some friends at church who happened to be deaf. I took some classes through Vincennes University and caught on quickly. It has become a very helpful skill to have at the office.”